Privacy Policy
Last updated: 25 August 2025
At GEOGOD Plumbing & Heating LTD, we are committed to protecting your privacy and handling your personal information in a transparent, safe, and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following personal information when you contact us, complete forms on our website, or use our services:
- Personal Information: Name, email address, phone number, billing address, and service address when you request a quote, book a service, or contact us.
- Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.
- Service Information: Details about the services you request, such as plumbing, heating, AC installation, or EV charger installation.s.
We also collect basic technical data through cookies, such as IP address, browser type, and browsing activity, to improve our website experience.
2. How We Use Your Information
We use your information to:
- Provide, schedule, and complete our services.
- Communicate with you regarding quotes, appointments, or service updates.
- Process payments and issue invoices.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We will never sell your information to third parties.
We may share your information only with:
- Trusted partners or suppliers necessary for delivering our services.
- Regulators or legal authorities when required by law.
4. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law (e.g., maintaining Gas Safety records).
5. Your Rights
Under the UK GDPR, you have the right to:
- Access the information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data (where applicable).
- Object to certain uses of your data, including marketing.
- Withdraw consent at any time if consent was the basis of processing.
To exercise your rights, please contact us at: tel:+447 745 532060
6. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.
7. Security
We take appropriate measures to keep your personal data safe, including secure servers, encrypted connections (SSL), and restricted access.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📞 Phone: tel:+447 745 532060
📍 Address: 65 Plaistow Grove, Bromley, BR1 3PB